Pay Super problem in AccountRight
Hi, I’m having a problem with my regular quarterly Pay Super payment in Accountright. It appeared to go through normally and funds were removed from our bank account and transferred correctly to employees Super funds, but strangely the payment is not showing in the Manage Payments window after 2 months. Therefore it is not in the bank feed, so I can’t reconcile the bank account. Has anyone seen a problem like this and any ideas on how to solve it?6Views0likes0CommentsCannot open Company file
I have 5 company files and 3 are working fine on the latest version (2024.4). I have just updated the other 2 files to version 2024.4 and when opening the file it kicks me out of MYOB. When I go to My Library the file is there and shows the latest date updated which is the date I tried to access the files before it kicked me out. Can anyone please suggest a solution to resolve this issue? Many thanks BarryCredit Card ABA file
We have started using a new pay provider that allows me to use a credit card to pay suppliers - I can upload an ABA file to do this but am having trouble setting it up I can change the pay from account to a credit card but I get banking information is missing. Credit cards don't have BSB and account numbers. I tried putting in a fake BSB and account number but I got a Bank Files are not created from this account message. I tried to make it a linked account but I already have an electronic payments account linked. How do I add an additional account?1View0likes0CommentsMYOB keeps crashing. 30/5/2024
I can see on the status page that there's an issue with practice management but I've had several crashes over the past hour on the desktop AccountRight with forced closes. Where are we supposed to actually report stuff like this so you can work out if it's more widespread?7Views0likes0CommentsImport Error
I am trying to do an item import but keep encountering the following errors Error -4065: You have sales on file for this item Error -4066: You have purchases on file for this item Error -4067: You have journal entries on file that use this item. Error -4068: You have sales or purchases on file for this item Error -4077: You have sales for this item. Also, when I try to update some of it manually and make an item an inventory item I get the error "You have sales or purchases for this item". How do I bypass this?