GST-free on Supplier Cards
I have some suppliers who are GST Free. Every time I enter them into the expense, it defaults to the expense's tax code. There is no place on the supplier's card to add the tax code. Please allow options to change the tax code on suppliers' Cards. Based on the updates made to everyday entries, I expect this change to happen in about two years. The lack of updates/corrections to make things less frustrating takes too long. No wonder businesses are moving away from MYOB. Many people don't even consider suggestions to vote for ideas, so don't wait until you get enough votes to make a change. Programmers are not bookkeepers and don't realise how frustrating things can be when trying to work efficiently. Take onboard the suggestions, and make the changes sooner rather than later. Happy MYOB bookkeeper, happy life.screen not showing all information
I have a 63.4 cm monitor; you would think I could see all the information. This problem has been going on for years, and plenty of people have asked for this to be fixed. We put in a request for upgrades again and again and nothing happens. Do MYOB really have people working on fixing the many problems with the software, or do we get the standard message of it being put on the list, that no one looks at? The online MYOB has become so time-consuming to operate. MYOB put subscriptions up without improving the everyday task to make the system easier to use. I have been using MYOB since 1992, it is very disappointing that the software is going backwards. Come on, MYOB get these things fixed as a priority, so we can be productive in our work.677Views8likes4CommentsOnline Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi5.8KViews39likes95CommentsEmailing receipts
MYOB say they are listening to customers but over 20 years of asking and over 300 people asking for the option to email receipts, and still nothing. Who cares about some new look. We want the option to email receipts. You can email invoices, so why not receipts.216Views10likes7CommentsQuotes: Insert blank row or Insert line item
Please change the quotes so you can insert a blank line and insert a transaction line as you can do when doing a sales invoice. Regards Teresa MYOB Diamond Partner "MYOB Business / Essentials Quotes insert blank line & insert transaction line"1.2KViews6likes6CommentsMYOB Teams
Hi, I have an issue with how this module has been developed. I am the Bookkeeper and the Payroll Manager for a number of sites. I have now installed the MYOB Kiosk at 2 childcare services and have appointed the 2 approving Managers. So far so good. What I have an issue with is that the approving Manager/s can't have access to the Admin Portal without having to have access to the company file. BIG PROBLEM. An approving Manager should have access to the functions within the Admin Portal without having access to the MYOB company file. There's not enough flexibility to amend or add from the APP. It's functionality is painfully limited. In my view, these limitation render this system very inefficient in achieving optimal payroll automation. For example, some of our staff bank their 2 X 10 minute paid break and then take extra time at lunch time with many of them leaving the site during their lunch break. The approving Manager has no flexibility in adjusting this break time from the App, it has to be done from the Admin Portal, which they have no access to. Hence, they have to approve a time sheet which is incorrect and then email payroll to ask them to adjust. It's not efficient at all. It's not as automated as I was hoping and I think MYOB need to do better if they are going to provide this feature in their software. This is sub-standard development from MYOB. Not very happy to be perfectly honest.Sales, Receive Money and Receive Payments attachment option
Im surprised that since a request back in 2015 the feature to be able to attach documents from an intray to sales, receive money and receive payments. It is so important to be able to attach purchase orders to sales created in myob for clients. Also remittance advices for payments from clients.2KViews52likes11Comments