Forum Discussion

Bic7's avatar
Bic7
Contributing User
4 months ago
Solved

confirming company file

still need help with confirming company file for AccountRight 2016.  Thought I had it sorted.  Help would be appreciated.  Thanks. Bic7
  • Isaiah_C's avatar
    Isaiah_C
    4 months ago

    Hi Bic7,

     

    Thank you for the information. I've sent the license file to your email address. Please confirm the file by phone and attach the license file. Please let me know how it goes.

     

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
4 months ago

Hi Bic7,

 

Thank you for the post and for letting us know your concern. I'm sorry to hear that you are still having the issue, and I'll be glad to help you with this. Please provide me with the last four digits of your serial number so I can confirm on this and assist you further.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

  • Bic7's avatar
    Bic7
    Contributing User
    4 months ago

    Hi Isaiah, Thank you for your help.  The last 4 digits are 1333

     

    Bic

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      4 months ago

      Hi Bic7,

       

      Thank you for the information. I can see you have 2 company files here. Please provide me with the company file that needs to be confirmed. You can see that information by going to Help>>About MYOB AccountRight.

       

       

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

      • Bic7's avatar
        Bic7
        Contributing User
        4 months ago

        Sai,  Not sure why it is showing 2 company files as I onlyhave one.....Snake Bite.

        Thanks.