Forum Discussion

DonnaR1's avatar
DonnaR1
User
5 months ago
Solved

Downgrading AccountRight Plus to Business Lite

Hi   We are currently using AccountRight Plus but the company is no longer trading and we don't require an active payroll function on this subscription.  We would however need to beable to view pas...
  • Doreen_P's avatar
    Doreen_P
    4 months ago

    Hi, DonnaR1

     

    Thanks for your post.

     

    If you don't have an active subscription and can only view a read-only file, you will need to restore a backup locally. To do this, please refer to the steps provided below:

     

    • Start AccountRight, and in the Welcome window that appears, click Restore a backup file.
    • The Restore Backup File window appears. You can also get to this window in AccountRight by going to the File menu and choosing Restore.
    • Click Browse and select the backup file you want to restore.
    • Click Restore to complete the restore.

    For more information regarding this, you may also check out the Help Article: Restore your company file.

     

    Please feel free to reach out if further assistance is needed.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

Celia_B's avatar
Celia_B
MYOB Moderator
5 months ago

Hi DonnaR1,

 

Thank you for your post. 

 

We provide data migration services once you downgrade your subscription from AccountRight to Business Lite. Our team helps convert data files between platforms so that all previous data can be incorporated into the updated version. Something I would like to mention here would be that migrations are feature and data-specific and they might require a Business Lite/Pro subscription depending on the transaction used in AccountRight. 

 

Once everything is migrated to the new platform you can cancel the AccountRight subscription and the backup will be available as Read Only. You can check out this Help Article:  Cancelling your MYOB Subscription, this is to learn more about the impacts of cancelling AccountRight Subscription in detail. 

 

Additionally, check this Help Article: Move to Business from AccountRight which covers a detailed FAQ on how this process works. Also, if you would like to go ahead with the migration kindly submit your details via the form provided. 

 

I hope this helps. Feel free to contact us again if you need further assistance. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards, 

Cel

 

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