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bonzo's avatar
bonzo
Experienced Cover User
2 years ago
Solved

Myob no longer requiring password to log in

Lately it seems Myob is able to open without a password, even after quitting & turning off computers overnight.

 

Seems risky.  Is this normal?  What's changed? thanks

 

 

 

 

  • gavin12345's avatar
    gavin12345
    2 years ago

    Hi bonzo 

     

    Are you referring to an online file or an offline file?

     

    If the file is online, someone has likely set your User Access to allow you to sign into the company file using the my.myob username and password. If set up this way, you do not get prompted to log into the file with a username and password - this is skipped.

     

    Check under Setup > User Access.

     

    Regards

    Gavin

     

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi bonzo 

     

    Are you referring to an online file or an offline file?

     

    If the file is online, someone has likely set your User Access to allow you to sign into the company file using the my.myob username and password. If set up this way, you do not get prompted to log into the file with a username and password - this is skipped.

     

    Check under Setup > User Access.

     

    Regards

    Gavin

     

    • bonzo's avatar
      bonzo
      Experienced Cover User
      2 years ago

      ok that did it thanks

    • Helen_Keegan's avatar
      Helen_Keegan
      Experienced Cover User
      2 years ago

      Hi Gavin

       

      I noticed this lately too with me.  So I checked what you said and I also checked my other staff.  All of them are ticked to "This user will sign on with a my.MYOB account".   I'm the only one that does the access and I didn't change anyone.  I also noticed I am able to login without a password, but my staff are saying they have to put theirs in.  I'm a bit confused

      gavin12345 wrote:

      Hi bonzo 

       

      Are you referring to an online file or an offline file?

       

      If the file is online, someone has likely set your User Access to allow you to sign into the company file using the my.myob username and password. If set up this way, you do not get prompted to log into the file with a username and password - this is skipped.

       

      Check under Setup > User Access.

       

      Regards

      Gavin

       

       

      • SamaraM's avatar
        SamaraM
        Former Staff
        2 years ago

        Hi Helen_Keegan and bonzo 

         

        It's great to see that gavin12345 has provided assistance with this. If you selected "Trust this device for 30 days", then it will not ask you to sign in again every single time you open the application.

         

        If you want to sign out at the end of the day, you can do this by simultaneously pressing ctrl + O > Online > Sign out.

         

        Hope that helps.