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TyroneMorley's avatar
TyroneMorley
Contributing User
2 years ago
Solved

New business entity created

Hi,

A new company was created under the existing MYOB access.

Now it doesn't allow me to enter even when entered the admin password.

Please advise.

 

  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi TyroneMorley 

     

    Thanks for your post. When you created your company file, a user called Administrator was automatically created.

    By default, the Administrator user does not have a password assigned. Try logging in with the password section blank. Then follow the steps of this help article: Set a password for the Administrator.

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi TyroneMorley 

     

    Thanks for your post. When you created your company file, a user called Administrator was automatically created.

    By default, the Administrator user does not have a password assigned. Try logging in with the password section blank. Then follow the steps of this help article: Set a password for the Administrator.

    • TyroneMorley's avatar
      TyroneMorley
      Contributing User
      2 years ago

      Dear Yanike,

      Thanks for the response.

      It really helped me to resolve the issue.

       

      Regards,

      Tyrone