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AnhGL's avatar
AnhGL
User
4 months ago
Solved

Operation Appication time out

I received "Application operation time out" when trying to submit payroll data to ATO. 
Anyone come accross this problem ? 

 

  • Shella_A's avatar
    Shella_A
    4 months ago

    Hi AnhGL, 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    We are sorry to hear you are having challenges due to the application operation time-out error you are receiving. We appreciate your understanding on this matter. A timeout error is caused when AccountRight is asked to process more information than it can handle in a specific timeframe. When you are experiencing timeout errors in AccountRight, I would recommend going through the steps of this article: AccountRight not responding.  

     

    Do let us know how it goes.

     

     

     

    Kind regards,
    Shella

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  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    4 months ago

    Hi AnhGL, 

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    We are sorry to hear you are having challenges due to the application operation time-out error you are receiving. We appreciate your understanding on this matter. A timeout error is caused when AccountRight is asked to process more information than it can handle in a specific timeframe. When you are experiencing timeout errors in AccountRight, I would recommend going through the steps of this article: AccountRight not responding.  

     

    Do let us know how it goes.

     

     

     

    Kind regards,
    Shella

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      4 months ago

      Hi AnhGL, 

       

      Hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
       

       

      Kind regards,

      Shella

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        4 months ago

        Hi AnhGL, 

         

        I hope this message finds you well today. We’re glad to know that we’re able to help you fix the issue by getting rid of the error message you’re receiving when submitting your payroll data to the ATO. We appreciate your patience with this matter. Please be informed that we will be closing this thread now.

         

        Feel free to post again anytime you require further assistance. We’re always delighted to assist you.

         

         

        Kind regards,

        Shella