Forum Discussion

Kenoath's avatar
Kenoath
User
7 months ago
Solved

My Myob access to my invoices

I can access my.myob.com.au but when I use the option to access past invoices, it does not show this financial year (2023-2024)
  • Celia_B's avatar
    Celia_B
    7 months ago

    Hi Kenoath,

     

    Thank you for your post and welcome to the Community Forum. 

     

    I am sorry to hear that you are having difficulty in accessing your invoices. All your future invoices can now be accessed from MY Account, which can be processed using this link or from the company menu within MYOB Business. Click Bills and this will bring you up the details about the latest bill and the billing history of all previous invoices, paid and outstanding. We also recommend doing the basic trouble shooting like clearing the cache. Clearing them fixes certain problems like loading slowly and helps your computer or device run optimally. 

     

    If you have any questions or concerns, or if you still need assistance with this issue, please do not hesitate to create a new post. We are happy to help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Cel

     

Celia_B's avatar
Celia_B
MYOB Moderator

Hi Kenoath,

 

Thank you for your post and welcome to the Community Forum. 

 

I am sorry to hear that you are having difficulty in accessing your invoices. All your future invoices can now be accessed from MY Account, which can be processed using this link or from the company menu within MYOB Business. Click Bills and this will bring you up the details about the latest bill and the billing history of all previous invoices, paid and outstanding. We also recommend doing the basic trouble shooting like clearing the cache. Clearing them fixes certain problems like loading slowly and helps your computer or device run optimally. 

 

If you have any questions or concerns, or if you still need assistance with this issue, please do not hesitate to create a new post. We are happy to help.

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks, 

Cel

 

SDARK's avatar
SDARK
Contributing User
3 months ago
  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 months ago

    Hi SDARK,


    Thank you for your post and patience in waiting for a response.


    In order to provide you with the most effective assistance, could you please offer more details about your issue?


    Please feel free to reach out if you require further help.

     

    Cheers,

    Princess

    • Kenoath's avatar
      Kenoath
      User
      3 months ago

      Issue resolved. No further help required.

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        3 months ago

        Hi Kenoath,

         

        Thank you for the  update. It's fantastic to hear that your issue has been addressed. Don't hesitate to start a new thread if you need more help in the future.

         

        Cheers,

        Princess