Forum Discussion
Hey JillL1 ,
Thanks for raising your concern and we do take the customer feedbacks seriously.
We understand your concern about security risk, and I would like to assure that our team is actively working on to improve the experience.
I will personally ensure to pass on your feedback and check whether our help article can be modified to clearly highlight the logout process.
Regards
Priya Selvaraj
Improving the instructions is better, but it does not solve the problem.
It is great that you understand the security risk and MYOB are actively working to improve that experience - BUT, the emailed response I received via the feedback process (Case no. 01503847) is different and does not mention re-instating the requirement to put in a password everytime. I presume that is what you mean? Not for the first time in the last few months I need to ask - which is the correct answer?