Forum Discussion
Hi Jill,
The mention of release notes is a way to stay informed of any future changes we make to our software, including security. As no changes have been made on this yet, there is nothing to share to you.
The security rules around when you will be prompted to enter your email and password, as well as when you will be prompted for 2FA are not the same for all customers depending on how they access their software, what location they access their software, how often they access their software, whether they have multiple staff using a single PC or not (and wether they each have a unique sign on to the PC).
In most cases, the presumed 'gap' in security would come from persons having unprotected access to a PC, rather than to the MYOB software itself. As such, if this is the case, then our recommendation for now is to ensure that all users log out of the software when they are finished.
Logging out of the software will ensure that when it is next opened, the email and password will be requested from the next user.
As Princess has mentioned, we are definitely developing updates to our security based on feedback from our customers but we are unable to provide an ETA on when this will change will be released at the moment.
I have also asked Tiff to get back in touch with you for anything further.
Regards, Mike
I'm almost speechless...
Just to clarify. EVERY other programme we use that requires 2FA, requires it without variation. No exceptions. No work arounds. No awkward, non-standard way of logging out. No need to instigate levels of security OUTSIDE of the program just to get some basic security happening. Most, if not all, automatically log you out after a short period of inactivity. They just work as they are intended to. This one does not.