Ok I have looked into the user access more thoroughly and I didn't realise that sales and purchase roles had options to access banking as part of their roles. I have amended these roles and it seems to have fixed the issue.
Thank you so much for your help
Hi Dene5
Thank you so much for your post. We didn't received any issue/problem from the other user about this issue. I'd recommend to double check the access of the user about this. For some permissions, you can choose the level of access to give to the user. You can give them full access (Read & Write) to a window or function, or just allow them to view but not edit information in the relevant window (Read Only). For permissions that have this option, select the access level when modifying the role in the Manage Roles view of the User Access window.
This is useful for when you want to allow a user to view the detail of transactions. For example, you might give a salesperson Read Only access to the Purchases window, so they can view details of purchases recorded, but not allow them to raise a new purchase order.
Alternatively, you can make all permissions read-only for a user. Select the user account you want to set to read-only in the Manage Users view of the User Access window and then select the Read Only option. This option will override any Read & Write permissions selected for the roles assigned to the user.
Please do let me know how you go on this.
Regards,
Earl
Hello
I have checked the permission of the users (User Access - Manage Users) and both of the users in question do not have any access to banking (the banking role is not ticked for them), however both have access to it.
Can this please be looked into?
Thank you
