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jimbuck's avatar
jimbuck
User
7 months ago
Solved

Update Business Details

Our business details are out of date and I noted in various forum responses that edits can only be made by the primary user. The primary email holder left the business last year and his access has since been deactivated. I need to update to make myself the primary user so I can make the necessary changes.

  • Leneth_A's avatar
    Leneth_A
    7 months ago

    Hi jimbuck, 
     
    Thanks for your post and welcome here to the Community Forum. We appreciate your effort in expressing your concern to us. We regret that you are facing issues updating the business details and changing the primary contact of your company and we thank you for your patience and cooperation during this time. 
     
    Regarding your inquiry, I have sent you a private message with the information and instructions for you to change the primary contact and the business details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 
     
     
    Please do not hesitate to post again if you need help in the future. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

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  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    7 months ago

    Hi jimbuck, 
     
    Thanks for your post and welcome here to the Community Forum. We appreciate your effort in expressing your concern to us. We regret that you are facing issues updating the business details and changing the primary contact of your company and we thank you for your patience and cooperation during this time. 
     
    Regarding your inquiry, I have sent you a private message with the information and instructions for you to change the primary contact and the business details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 
     
     
    Please do not hesitate to post again if you need help in the future. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    7 months ago

    Hi jimbuck, 
     
    I hope you are having a wonderful day. Thank you again for reaching out to us here in the Community Forum.

     

    We are glad that we have managed to provide you with a resolution to your concern via private message. We genuinely appreciate your patience and understanding on this matter. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it. 
     
     
    Cheers,  
    Leneth