Forum Discussion

FarmDepot's avatar
FarmDepot
User
2 months ago

The select field drop down box in reports crashes Accountright

Hi, is anyone experiencing when using the the payroll refinements select field in reports, hitting the drop down box is continually crashing Accountright? I've tried loading the report fully, then h...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi FarmDepot,

Thanks for your detailed post. To resolve this, I suggest clearing your AccountRight cache to address any software discrepancies. Doing so can help us resolve the issue more effectively. Clearing the AccountRight Cache


Please do let me know how you go on this.
Regards,
Earl

  • FarmDepot's avatar
    FarmDepot
    User
    2 months ago

    Hi Earl, there were 2 files in Current cache  (we’re running 2024-2), I deleted both, re-opened the company file and , same issue.

     

    Best regards
    Matt