Forum Discussion

christine67's avatar
12 days ago

MYOB In Tray

Can someone please advise if I can retrieve a document/receipt I accidentally deleted from the In Tray?
I should've had three documents left to allocate... :(

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi christine67

     

    Great to have you here in the Community Forum!

     

    I totally get it, sometimes we accidentally delete in-tray documents. Unfortunately, right now the app doesn't have a built-in way to recover those deleted docs. You'll need to track down a copy of the document from your files and re-upload them to the program to link them back to your ledger. For more info on how the In Tray functions, check out the article 'Working with Uploaded Documents'.

     

    But hey, if you think it's a feature worth adding, you can always suggest it on the Ideas Exchange board for possible future updates.

     

    Let us know if there's anything else we can help you with!

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve