Forum Discussion

Chloe43's avatar
Chloe43
Partner
8 months ago

AO Client Accounting client moved from Accountright to Business Lite.

My client has changed from Accountright to Business and now I get the message  "Newtonsoft.Json.JsonSerializationException Error converting value "The company file can't be found. It might have bee...
Angi84's avatar
Angi84
Experienced User

Hi Chloe,

 

I'm having the same issue today with a client who has moved from ARL to Business Pro.

I've lodged a support request from the partner dashboard. 

Have you had this issue resolved yet?

Chloe43's avatar
Chloe43
Partner
8 months ago

Hi Angi84

Yes. My issue was resolved by a tech. I had to wait for the response to the support request. 

 

It was quick for this one. Hope yours is too!

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