Forum Discussion
ICT-1
User
Not updating on mine either and we are with Westpac.
Error message in MYOB says "Only authorised administrators of blah blah."
I am logged in as the one and only administrator.
Steven_M
2 years agoFormer Staff
Hi ICT-1
If you are encountering that message I would make sure that you are entering the email address when signing in/when prompted using lower case i.e. email@email.com instead of EMAIL@EMAIL.COM
Should that situation not be resolved then we do recommend starting a new post on this Forum so the MYOB Community can investigate further into that situation.