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Fang_W's avatar
Fang_W
User
2 years ago
Solved

Duplicated transaction in bank feeds

Hi,

 

We have a duplicated transaction showing up in BANK FEEDS.  How can we remove it?

 

 

Thanks,

Fang

  • Isaiah_I's avatar
    Isaiah_I
    2 years ago

    Hi Fang_W, 

    I firstly would like to give you a warm welcome to the MYOB Community Forum! I do hope you find any resources and information helpful here.

    When you need to remove a transaction in AccountRight, you can simply 'hide' the transaction. To do so, go to the Bank Feeds window, right-click on the transaction and choose 'Hide Transaction'. 

    Please let me know if you need any additional support.

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

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  • Isaiah_I's avatar
    Isaiah_I
    Former Staff
    2 years ago

    Hi Fang_W, 

    I firstly would like to give you a warm welcome to the MYOB Community Forum! I do hope you find any resources and information helpful here.

    When you need to remove a transaction in AccountRight, you can simply 'hide' the transaction. To do so, go to the Bank Feeds window, right-click on the transaction and choose 'Hide Transaction'. 

    Please let me know if you need any additional support.

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

    • allisonholmes's avatar
      allisonholmes
      User
      2 years ago

      I have a similar issue but they keep reappearing. I do note that I have been deleting them rather than hiding.

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi allisonholmes, 

         

        Thanks for your post and welcome to the Community Forum ! If you're still experiencing this can you please confirm the dates of the duplicate bank feed transactions ?