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PeterRodaughan's avatar
PeterRodaughan
User
4 months ago
Solved

retrieve a deleted transaction

I have accidently deleted a transaction in last financial year and rolled over to this year. Can i retrieve the deleted transaction?

  • Doreen_P's avatar
    Doreen_P
    3 months ago

    Hi, PeterRodaughan

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're sorry for the delayed response.

     

    In addition to the information that Mike_James has provided, you will also need to check if there is a lock period and make sure to allow the deletion by going to Setup > Preferences > Security. Please let us know if you require further assistance with this.

     

    Best regards,

    Doreen

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  • Mike_James's avatar
    Mike_James
    Ultimate Partner
    4 months ago

    Hi PeterRodaughan , welcome to the forum. Deleted transactions cannot be retrieved, but you can enter transactions into last year provided:

    - you were using AccountRight in that year (you have rolled it over so that sounds likely)

    - you have permission in your user access to enter transactions into a prior year. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi, PeterRodaughan

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're sorry for the delayed response.

     

    In addition to the information that Mike_James has provided, you will also need to check if there is a lock period and make sure to allow the deletion by going to Setup > Preferences > Security. Please let us know if you require further assistance with this.

     

    Best regards,

    Doreen