Forum Discussion

Tanya68's avatar
Tanya68
User
2 years ago
Solved

Bank Feeds - Duplicate Transactions & Deleting Imported Statement

Hi guys,   I'm having a little issue. I was trying to set up a bank feed, it was taking too long and I thought it didn't work. So I downloaded the QIF file and imported the statement manually, onl...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Tanya68 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    The easiest thing would be delete the imported QIF files. However, you are receiving an error which preventing the file from being deleted. The possible reasons for this is you have transactions in the imported file that have been allocated or matched to the corresponding transaction in the company file. In order to delete those imported files, you will need to un-allocate or un-match the transactions within your company file matched to the transactions in the imported QIF file. 

     

    Additionally, please clear cache in your browser and use other browser if the issue still persist you can send me a Private message.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Tanya68 

 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

 

The easiest thing would be delete the imported QIF files. However, you are receiving an error which preventing the file from being deleted. The possible reasons for this is you have transactions in the imported file that have been allocated or matched to the corresponding transaction in the company file. In order to delete those imported files, you will need to un-allocate or un-match the transactions within your company file matched to the transactions in the imported QIF file. 

 

Additionally, please clear cache in your browser and use other browser if the issue still persist you can send me a Private message.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,

Princess