Forum Discussion
Hi Judy9,
Thank you for your response. I'm deeply sorry for the misinformation I've provided and for the inconvenience this issue has caused you. You're correct that the specific reports you're looking for are not available in the MYOB Business Lite subscription, despite being promised by our team. I completely understand your disappointments regarding the promised full inventory reports and their actual functionality. Your client deserves accurate and comprehensive reporting tools, especially regarding inventory history and transactions, which are crucial for effective business management. I ensure to consult this internally with the relevant team to address the discrepancy between the product offering and the features provided. Additionally, I'll do my best to expedite a response to your email correspondence to ensure that your concerns are addressed promptly and thoroughly.
Please give me some time to discuss this with the relevant team, and I'll keep you posted once I receive an update about this matter. Your patience and understanding are highly appreciated!
Cheers,
Princess
Thanks for expediting. I sent another email to Support yesterday. Just to clarify: client has Business Lite subscription plus Business Inventory (separate) subscription $22/month. He has no payroll so stayed on desktop Account Right Standard for years simply because there were no affordable MYOB products that allowed for unlimited Inventory and Inventory reporting unless you paid for full Payroll as well. So when this new product became available as an additional subscription to fill in the gap, he changed. He/I would prefer if he can stay in the Cloud as of course, was about to upload bank feeds and we have already entered transactions in the new software. It would now be very messy to go backwards. But can't go forwards without the full Inventory reporting.