Mmmm, wondering the same thing, it did it to me when I tried to sign out this evening.  Log back in fine, although it didn't need a password and same thing when I logged out?

I am getting the same error message and the explanation is gobbly **bleep** to me!!!

Hi All

Thanks for your post.

Your computer's internet settings (called "Windows Internet Options") are blocking some special files (called "cookies") that are needed to log in to your company files. These cookies are harmless and only help you access your work stuff securely. To correct the situation, please follow the steps provided below:

• Add MYOB.COM as an allowed site so cookies will save.
• Press the Windows key on your keyboard.
• Type in Control Panel and open it.
• Click Internet Options (if there is no Internet Options selection available, click Category at the top-right and change it to Small icons or Large icons).
• Open the Privacy tab.
• Click Sites.
• Add MYOB.com under the Address of website field.
• Click Allow.

Please let us know how it goes.

Best regards,

Doreen

Hi All

Thanks for reaching out! We appreciate you letting us know you're having some trouble logging out of MYOB Business.

Please be informed that we did have some essential maintenance scheduled yesterday, which might be causing some temporary performance hiccups, especially with logging out. No worries, though; there's a quick fix you can try:

1. Log out and clear your browser cache. This sometimes helps clear out any outdated information that might be causing issues. Just log out of MYOB Business, clear your browser cache (usually found in your browser settings), and then log back in.

2. Try a different browser: If clearing the cache doesn't fix it, sometimes trying a different browser like Chrome, Firefox, or Safari can do the trick.

If you've tried both of these steps and you're still having trouble logging out, don't hesitate to reach out to us.

Thanks for your patience and understanding!

Best regards,

Doreen

Hi All

We know how frustrating it can be to receive an error when logging out. Kindly check with other users of the business to see if they are experiencing the same thing. Also, on your browser, kindly generate the console log. To get it, click the three dots on the far right-hand side of your browser > select More Tools > then click Developer Tools. Make sure you are on the console log tab. This will help us investigate this further. We truly appreciate your patience and cooperation regarding this concern.

Best regards,

Doreen