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Angela369's avatar
Angela369
User
2 years ago
Solved

Logo uploading

When I upload my logo the image is very small. The size slider is already at 100? How can I fix this problem?

 

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Angela369, 

     

    Thanks for your post and welcome to the Community Forum ! To ensure images are best reproduced on your MYOB documents, it’s recommended that any graphic you upload is:

    • a BMP, TIFF, JPEG or PNG file, and
    • less than 2MB in size.

    If the logo size is already set as 100 I'd recommend checking that the image is uploaded in the recommendations above. Also, I'd recommend trying a different browser (preferably chrome)to see if this makes a different. 

     

    Do let me know how you go. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Angela369, 

     

    Thanks for your post and welcome to the Community Forum ! To ensure images are best reproduced on your MYOB documents, it’s recommended that any graphic you upload is:

    • a BMP, TIFF, JPEG or PNG file, and
    • less than 2MB in size.

    If the logo size is already set as 100 I'd recommend checking that the image is uploaded in the recommendations above. Also, I'd recommend trying a different browser (preferably chrome)to see if this makes a different. 

     

    Do let me know how you go. 

    • Angela369's avatar
      Angela369
      User
      2 years ago

      Hi Melisa_D     Sorry for the delay.    Your solution re:  using Chrome worked fantastically.    Thanks for your help

       

      Cheers Angela