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Leigh_Utton's avatar
Leigh_Utton
Contributing Cover User
5 months ago
Solved

Entering a second pay run for the same pay period.

To help out some of my employees with christmas I paid them early.

 

I am now trying to do another pay run for the same period in the new merged MYOB Business / Essentials to pay the rest of my employees their pay over their holiday period (like I have do many times before) and it will not let me do the pay run. No matter how I pay with the dates.

 

As I really value my employees this is a really big issue for me, my employees and their families.

 

Please give me a number to call.

  • Genreve_S's avatar
    Genreve_S
    5 months ago

    Hi Leigh_Utton, 


    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your difficulties creating your pay runs. Generally, you can choose the period of the pay run and it will push through. May I ask for a screenshot of the error message while creating a screenshot if there are any? 

     

    We look forward to your response. 


    Thanks,
    Genreve

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    5 months ago

    Hi Leigh_Utton, 


    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your difficulties creating your pay runs. Generally, you can choose the period of the pay run and it will push through. May I ask for a screenshot of the error message while creating a screenshot if there are any? 

     

    We look forward to your response. 


    Thanks,
    Genreve