Forum Discussion

Somanny's avatar
Somanny
Contributing User
5 months ago
Solved

Superannuation Error

Hello,

 

Apologies if there was a solution to this question already. I tried to search and see if I could find the answer to my question but I just got more and more confused.

 

Can you please advise how to solve this error message?

 

"You can't pay a negative super amount for an employee"

 

Pay reversal reasons

1. Incorrect hours recorded

2. Incorrect pay item selected

 

Once reversed, I corrected and then re-processed the payrun.

 

If I do not select the negative amounts for processing, MYOB allows me to continue to make the super payment. But if I do, what are the ramifications on the reporting side?

 

Any assistance is appreciated.

 

Thank you

 

 

 

  • Doreen_P's avatar
    Doreen_P
    5 months ago

    Hi, Somanny

     

    Thanks for your post.

     

    If you reverse a pay run, a negative super amount will be generated. To process the super payment, you will only need to select that transaction with a positive figure and leave the negative one. This will not cause any issues or errors in your reporting as long as you are able to reverse and reprocess that transaction.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    5 months ago

    Hi, Somanny

     

    Thanks for your post.

     

    If you reverse a pay run, a negative super amount will be generated. To process the super payment, you will only need to select that transaction with a positive figure and leave the negative one. This will not cause any issues or errors in your reporting as long as you are able to reverse and reprocess that transaction.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen