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nauticus's avatar
nauticus
User
5 months ago

unpaid invoices "Failed to load the report."

Hi

 

I am not able to fetch the report :Unpaid Invoices

 

I have cleared the cache and history and changed the browser, as suggested by customer support, but none have worked.

 

Please advise

1 Reply

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    5 months ago

    Hi nauticus,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

     

    Are you encountering an error message stating, "failed to load report"? If so, this issue may arise when the report experiences a backend timeout due to trying to pull too much data. To address this, try running the report for a shorter period of time and check if it resolves the problem.

     

    Please don't hesitate to respond to this message if the issue persists. I'm here to assist further.

     

    Cheers,

    Princess

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