Forum Discussion

AA121's avatar
AA121
User
20 days ago

General Ledger Link - LEAP

Unable to sync. Keep requesting user name & password despite no changes.

 

Please assist, thank you

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi AA121,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    This seems to be a technical issue. If there's no error message when syncing data from LEAP to MYOB, I suggest getting in touch with LEAP support by clicking here. You might also want to try clearing your browser's cache and cookies, as this could help reset the system. Additionally, you could ask other users to try syncing LEAP to MYOB to see if they encounter the same issue.

     

    Feel free to post again anytime you require further assistance.


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information. 

     

     

    Kind regards,

    Shella