Job codes not showing income

Question

Having established Job Codes for two other Essentials instances i setup Job Codes for a new instance of MYOB and not getting the same results.

In the first two instance, income, costs and expenses all show as expected.

In the nw instance of MYOB Essentials only costs and expenses are showing against the job codes, no income is shown against any of the job codes in this instance.

Anyone had similar issues?

samaram · Accepted Answer

Hi Peter-W&nbsp;
&nbsp;
From the software perspective, you can just go into the accounts list and create a new Income account.
If you're unsure of what number to use we recommend checking with your accountant/bookkeeper to ensure that everything is recorded and reported correctly in your software.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

peter-w · Answer

Thank you,thats what i;ve done, then gone back and adjusted the account used and it now seems to tally.&nbsp;Thanks,Peter

samaram · Answer

Hi&nbsp;Peter-W&nbsp;
Welcome to the Community Forum. Is there a particular report you are looking at where you aren't seeing&nbsp;income shown against these job codes?
&nbsp;
If you could reply with a screenshot of that report and an example transaction that would help.&nbsp;
&nbsp;
(You can use the Microsoft snipping tool to create screenshots and remove sensitive information, then click on Photos to upload).
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

peter-w · Answer

Hellosorry for delayed response.Not looking at a report, just looking at the summary from Accounting | Jobs(KDI Jobs Income.jpg)&nbsp;The Job P&amp;L report looks the same, no income.The Job Activity and Job Activity Acrual.jpg report appears to show credits and debits that dont tally with what you see with Accounting | Jobs summary screen or Job P&amp;L report.&nbsp;&nbsp;ThanksPeter&nbsp;

samaram · Answer

Hi Peter (Peter-W)
Sorry for the delay in response.
&nbsp;
Are you also able to reply with a screenshot of one of those transactions we could use as an example to replicate the issue?
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;

peter-w · Answer

Hello Samara,No problem - things get busy.&nbsp;Sure, here's invoice 2 showing the jobcode for annual subs&nbsp;&nbsp;It's odd that no income shows against any of the job codes. However there appears to be cost of sales that roughly tallies with what should be income, shown as a negative number.&nbsp; &nbsp;Expenses raised against the job code decrease that value. Journals and Costs raised against job codes sometimes appear, but not reliably.ThanksPeter

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Job codes not showing income

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