Forum Discussion

Dom1982's avatar
Dom1982
Experienced User
2 years ago
Solved

Open invoices not appearing again !!!!!!! come on

are you serious MYOB, what is wrong with your programmers, they all need to be fired !!!!   you now have introduced a status called overdue, but that status doesnt appear in your drop down box so i...
  • Sean_DC's avatar
    Sean_DC
    2 years ago

    Hi Dom1982 and Stephen554 

     

    We appreciate your patience regarding this matter. Posting here again to let you know that the team was aware of this and that a fix was done last Monday. Open should show both Open and Overdue invoices. Overdue should be specific to Overdue invoices only. If you seem to have the same problem with the results showing, kindly log out of your account and log back in. You can also clear your browser cache or try a different browser. Here I am posting updated sample screenshots of what it should look like when choosing from either Open or Overdue.

     

    OPEN

     

     

     

    OVERDUE

     

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

     

Sean_DC's avatar
Sean_DC
MYOB Moderator

Hi @Dom1982 and @Stephen554 

 

Thank you for your posts. When you click the dropdown box it will show both Open and Overdue. Kindly try signing out and then signing in again. You can also try signing in to another browser.  

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

Dom1982's avatar
Dom1982
Experienced User
2 years ago

Hi Sean 

 

not sure if know what i mean 

 

if you click on the below button showing the overdue invoices on the dashboard. 

 

it takes you to the following screen showing all the closed invoices. i know you can select the dropdown box and click on overdue but doesnt it make more sense for this link to go straight to overdue invoices not closed invoices. 

 

 

 

 

 

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