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Timewastin's avatar
Timewastin
User
8 months ago

Open invoices not showing

Usually the overdue invoices are not showing in the open invoices, this morning only the overdue are showing in the open. How hard is it to get the filters right ??? Such a basic task......

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hi, Timewastin

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Kindly confirm which window you see the overdue invoices. Also, to view the open invoices, please go to Sales > Invoices and then change the status of the invoice from the filters. If you can attach a screenshot of the window where we can see that if the status is set to open, the overdue invoices are showing instead of the open invoices. Make sure to remove sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hi, Timewastin

     

    Please let us know if you still require any further assistance with your concern. Don't hesitate to reach out to us. We are delighted to assist you.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hi, Timewastin

     

    Please be informed that we will be closing the thread now since we were not able to receive a response from you. Feel free to post again if you encounter any further issues.

     

    Best regards,

    Doreen