Hi,
A client is having an issue where they go to edit an invoice template, and then when they save the change the invoice is being sent to a printer, which means they are wasting paper on an invoice that they weren't intending to print yet.
Is there a screen that provides preferences for when invoices or other printable documents are sent to a printer?
Kind regards,
Andrew
Hi AndrewAiello,
Thanks for the post.
Generally, after saving the edited invoice template it would route you directly to the list of templates saved in the file. In the case of your client, it was directed to the printer immediately. May I ask for a screenshot of the window after clicking save after editing the templates?
We are looking forward to your response. If you have any other questions or concerns, please include them in your next response.
Cheers,
Genreve
