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lannguyen's avatar
lannguyen
User
2 years ago
Solved

issue with INVENTORY VALUE

Dear Sir or Madam

 

I have no idea why the value of INVENTORY ITEM is like this.  It affects  the Value of EQUITY and the whole financial report

 

Could you help me with this?

 

 

 

report.JPG

VALUE.JPG

  • gavin12345's avatar
    gavin12345
    2 years ago

    Hi lannguyen 

     

    You will need to send the file to MYOB to get fixed. I have seen this several times before - though your inventory figures are over ten trillion dollars!

     

    There are several bugs in the software when it comes to inventory. In the cases I have seen, a client had an invoice for a few items costing less than $100. They then edited the invoice. Due to some bug this 'tripped' the system and MYOB generated a COGS figure of several million dollars. Each time they tried to edit or delete the transaction, the figures got larger and larger, over $40m. They had several invoices where this same thing happened - exact cause is unknown. Seems to be what might be happening here.

     

    This client sent the file to a 3rd party to get fixed.

     

    Best of luck getting this fixed. Otherwise your financial statements will look like a governments budget document - $2 trillion in debt!

     

    Regards

    Gavin

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi lannguyen 

     

    You will need to send the file to MYOB to get fixed. I have seen this several times before - though your inventory figures are over ten trillion dollars!

     

    There are several bugs in the software when it comes to inventory. In the cases I have seen, a client had an invoice for a few items costing less than $100. They then edited the invoice. Due to some bug this 'tripped' the system and MYOB generated a COGS figure of several million dollars. Each time they tried to edit or delete the transaction, the figures got larger and larger, over $40m. They had several invoices where this same thing happened - exact cause is unknown. Seems to be what might be happening here.

     

    This client sent the file to a 3rd party to get fixed.

     

    Best of luck getting this fixed. Otherwise your financial statements will look like a governments budget document - $2 trillion in debt!

     

    Regards

    Gavin

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi lannguyen 

    Thank you so much for your post. 

    We have an online script  to run over your file to fix this issue. Can you please send me a private message with the following information : 
       * Serial number
       * Company name
       * Email Address and Full name

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi lannguyen 

    I've run an online script over your file to fix this. Please do let me know how you go.

    Regards,
    Earl

    • lannguyen's avatar
      lannguyen
      User
      2 years ago

      Hi Earl

       

      The value is still showing trillion $ for item T/NOPE6060

       

      I cant delete the adjusting journal as well, it doesnt let me do it

       

      Can you please help me delete the bottom highlighted transaction.

       

      I appreciate it!