Cannot mapp accounts to file AIM Return
Cannot Mapp accounts, have tried numerous times. Never had this problem before MYOB made changes, have been doing it for years. They emailed me with old instructions that don't apply, have cleared c...
Forum Discussion
Hello, Priya Selvaraj
I tried to reply to your private message but its a no reply messaging, so cannot post my serial no. You asked if I am you using MYOB Account Right or MYOB Business, I am using neither but am using MYOB Essentials.
As per your request have sent you a screen shot, which says (your statement of activity could not be pre-filled because all not all accounts are mapping, please map all accounts in the AIM settings page before proceeding. Prior to this it has allowed me to save and exit then onto the page where I can file the AIM return, and above is the the error message that comes up..
Other MYOB support have asked to check my Accounts List, (have also forwarded to MYOB support) which I have and it matches the mapped accounts.
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Hello, can you please let me know how I can resolve this issue, I have given various people from MYOB info they requested, I need to be able to file an AIM return.
Other users have messaged me also saying they are having the exact same problem.
MYOB will not acknowledge it is problem and need to stop giving out links for instructions that do not apply to the new MYOB.
Hi no1cleaner
Apologies for the delayed response.
Can I please clarify the following steps have been taken when setting up AIM:
- Click Reports in the MYOB Essentials menu bar, then choose All reports.
- In the Business reports sections, click GST & provisional tax filing.
- The GST & provisional tax filing page appears.
- Click AIM settings.
Reports
The AIM settings page lists every field on the AIM statement of activity. You need to map all of your ledger accounts to a field.
Note that not every field will be mapped to an account, but all of your accounts must be mapped before lodging your provisional tax return using AIM.
5. Starting from the topmost field (Gross income from sales and/or services) and working your way down, click +Map account(s) and select all applicable accounts for each field.
If you're unsure about where to map your accounts, please speak with your accountant.
6. When you've finished mapping your accounts, click Save & Exit. You can come back to this page to finish mapping your accounts or to map a newly created account.
If the above steps have been taken and still receiving the error, please let me know and I will investigate it further.
Also, kindly attach a screenshot of the settings screen.
Kind regards,
Priya Selvaraj