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J9S's avatar
J9S
Contributing User
2 years ago
Solved

Can't change pay frequency

Hi, I am trying to change the pay frequency for some employees from monthly to fortnightly. For some reason, one employee has their pay frequency greyed out and I am unable to change it. Any suggestions would be greatly appreciated!

  • J9S's avatar
    J9S
    2 years ago

    Ok, I've answered my own query now. It's the fact they are casual. The other casuals (who are already fortnightly) also have their pay frequency locked. 

     

    I've changed my problem one to permanent, changed the pay frequency, then changed them back to casual - problem solved.

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    2 years ago

    Hi 

    is that employee set up as salary or hourly?

    lisa

    • J9S's avatar
      J9S
      Contributing User
      2 years ago

      Hourly, they are casual.

      • J9S's avatar
        J9S
        Contributing User
        2 years ago

        Ok, I've answered my own query now. It's the fact they are casual. The other casuals (who are already fortnightly) also have their pay frequency locked. 

         

        I've changed my problem one to permanent, changed the pay frequency, then changed them back to casual - problem solved.