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HCL's avatar
HCL
Experienced User
2 years ago
Solved

MYOB Payroll Version 2023.1

Hi 

I have completed the latest update, and proceeded to enter data. it asked me to set up password do I did and hadn't notined anything different until I was finalising a Pay.

 

The journal didn't get posted into Accountright but gave me an error message:

MYOB.AccountRight.SDK.Contracts.OAuthTokens

 

Can anyone help me to fix this.

 

Thank you.

  • ryadre's avatar
    ryadre
    2 years ago

    I have the same issue. Payroll has done update, now after opening I get error saying Confirmantion code is invalid and to contact MYOB. Then the next pop up asks for a password, which I said No.

     

    After doing the payroll I get the same error as the OP and its then says Journels are not posted.

     

    Edit - I called support and they said its a know issue and are working on a fix. They added me to their list to notify when fixed with a case number

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  • ryadre's avatar
    ryadre
    Trusted Cover User
    2 years ago

    I have the same issue. Payroll has done update, now after opening I get error saying Confirmantion code is invalid and to contact MYOB. Then the next pop up asks for a password, which I said No.

     

    After doing the payroll I get the same error as the OP and its then says Journels are not posted.

     

    Edit - I called support and they said its a know issue and are working on a fix. They added me to their list to notify when fixed with a case number

    • officeatwab's avatar
      officeatwab
      Experienced User
      2 years ago

      hi can you please advise on how to get added to the list of people that will be contacted once the fix is realeased? im having the same error

      • HCL's avatar
        HCL
        Experienced User
        2 years ago

        Hi

         

        You need to call their Helpdesk and let them know.

         

         

  • FourDGroup's avatar
    FourDGroup
    Contributing User
    2 years ago

    Has this been fixed yet for you and others as we have the same problem going on.

    MYOB.AccountRight.SDK.Contracts.OAuthTokens

      • FourDGroup's avatar
        FourDGroup
        Contributing User
        2 years ago

         

        Just got through to them as well for an update after 33 minutes on hold and they still have no defined timeline for a fix as at 11:15am 12/04/2023

  • Sean_DC's avatar
    Sean_DC
    MYOB Moderator
    12 months ago

    Hi officeatwab 

     

    Thank you for posting. Were you able to try the steps given previously? You will need to uninstall any existing NZ Payroll software and install the installer below. This installer will come with the latest SDK files.

     

    https://exo.myob.com/MYOBPayroll/EAP/2023.1/MYOBPayroll2023-1.exe

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.