Forum Discussion
Hi FFR,
I'm sorry to hear about the difficulties you've encountered. I'd be more than happy to assist you with this. Could you please provide us with additional information about the issue you're facing?
Looking forward to hearing from you soon!
Thank you!
Earl
This is unbelievable!! I logged these support requests and all of them have been closed with no resolution or communication at all, what the hell is going on?
Why can't I get actual support with resolutions? I am getting the run around from you, my account support requests and everyone I talk to over the phone, and this has been going on since the upgrade over 3 weeks ago, and don't give me the garbage about how you're sorry and understand my frustration and how you're happy to help blah blah blah, if thats the case why am I still waiting for a resolution 3 weeks later!!
I need you to get someone with knowledge to contact me to get these issues resolved ASAP!!
- Mike_James8 months agoUltimate Partner
Hi FFR , one issue I can comment on, the old Essentials program allowed you to change the gl code on an item line, but this has been changed to standardise the behaviour across all the sme programs.
- FFR8 months agoExperienced User
Hi Mike, thank you for your response, this is very frustrating!! why can't MYOB allow for flexibilty as not every business operates the same!!
This just adds to the list of old Essentials features Myob have now removed, Xero is looking better every day!!
Regards
Debbie