Forum Discussion
Hi meena,
Thank you for your post.
We completely understand your frustration with the recent transition to MYOB Business Payroll and the challenges you've encountered. We're sorry to hear that the new system hasn't been as user-friendly or efficient as you had hoped. Your feedback about the difficulties you're facing with the updated features is invaluable to us. While reverting to Essentials Payroll isn't an available option, we want to assure you that our team is continuously monitoring and reviewing user feedback. Please know that your feedback is being seriously considered to enhance the usability and functionality of Business Payroll.
We appreciate your patience and understanding, as we'll be forwarding this to our development team.
Feel free to share your feedback and suggestions. We're here to assist.
Cheers,
Princess
Sorry but I have to agree, this upgrde is seriously runing my and my wifes dream holiday.
we are working remotly and did a pay run early for some of our employees to help them over christmas, no we are unable to do a second payrun for the same period to pay the rest of our staff over the christmas period.
Obvioulsy we are so angry!!!!! MYOB essentials was a great system that we really loved, but not beig able to pay staff is the number 1 sin in business!!!!
Leigh Utton
Spotlight Painters
+64(0)21470990
- jenniek5 months agoUltimate Partner
hi Leigh_Utton
You can run another payrun with the same dates - you just need to override and enter the dates you require. Also we have found it better to make it a different payment date. Choose the employee you want and process. I do agree it has been frustrating and timing definately wasnt the best - but it is what it is - and we have managed to process lots of payrolls - but have lots of comments/suggestions to make back to MYOB once they open again.
- Leigh_Utton5 months agoContributing Cover User
Thanks Jennie,
in the past I have always over ridden the dates, it was just last night that I couldn't get past the click on the first next button for over 2 hours, despite turning off and on and trying all sorts of dates etc.
Then finally it worked.
- Meena5 months agoExperienced User
Hey Leigh_Utton
I agree with you, one time for no rhyme or reason I couldn't get the bank file to download, I mucked around with dates and clearing accounts, re-naming clearing accounts (I was told that would fix it) and in the end went for a walk so I didn't completely lose the plot. Went in and did the same thing the next day and it worked?? There are some definate bugs in the upgrade ... Its just frustrating because the simple things have been made harder for no reason and the report functionality is ridiculous (alphabetical order in reporting is just a basic)