Forum Discussion

JulieT's avatar
JulieT
Experienced Cover User
10 months ago
Solved

2023.7 In Tray Issues

Good morning, I have upgraded to 2023.7 and have nothing in my In Tray.  When I try to Load documents I get a 'something went wrong' message.  I have rebooted my system and this function is still no...
  • Celia_B's avatar
    10 months ago

    Hi ALl

     

    Thank you for your post and welcome to the Community Forum.

     

    We are aware that some of our clients are experiencing difficulties when loading documents on In-Tray. We promptly work with our team to resolved the issue.  And this has now been resolved. We apologize for the inconvenience this has caused you. And we appreciate your patience in this matter.

     

    If you need further assistance, feel free to reach out to us. We are happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel