Account Right Online always reads Woolworths receipts as Dan Murphy's - Why?
When I take a photo of a receipt, send it to MYOB AR 2020.2.2 via the Capture App, pick it up from the In tray to then process a Spend Money, a Woolworths Supermarket is ALWAYS allocated to Dan Murphy's, requiring me to change it every time, reducing the automation aspects of this process.
Woolworth is clearly showing on the invoice (register docket). I have two suppliers in my cards list - Woolworths Supermarkets and Petrol. Still, at least I would think one of these would be grabbed.
Any clues as to why this would be happening. Any help greatly appreciated.
Hi Copycat
When a transaction is created off a document uploaded to the In Tray, the system will assign the card to the transaction based off the ABN number on the document corresponding to the ABN number on a card.
If you were finding the documents weren’t matching as expected, do check that the ABN number on the document does match the ABN number on the desired suppliers card
