Forum Discussion

vansan12's avatar
vansan12
User
3 months ago

Email Bounce Back

Hi, 

 

We have a particular group of emails that have been blocked and we cannot send out any PO's or invoices. The domain for this supplier/customer had expired and has since been reinstated and in the meantime MYOB has blocked them.

 

Can we please get this fixed?

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi vansan12,

    Thanks for your post.

    To assist you further, I've sent you a private message requesting additional information that will aid us in resolving the issue. Please check your inbox at your earliest convenience.


    Looking forward to hearing from you soon!
    Regards,
    Earl

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      12 days ago

      Hi vansan12, 

       

      I see you're running into a similar issue with another supplier. No worries at all! Just shoot me a private message with all the details you shared with Earl_HD, and I'll jump right in to check it out for you.

       

      And if there's anything else you need help with, don't hesitate to start up a new thread. We look forward to your response.

       

      Thanks,
      Genreve