emailing invoices
Since moving to online cloud-based AccountRight I have found several issues with emailing invoices to customers:
1 - invoices are sent as links rather than attachments. Some recipients do not like this and insist on a pdf attachment which i have to do manually
2 - the subject line of the emails includes the word "[BULK]" which apparently interferes with some organisations ability to receive the email (due to their security systems) and apart from that looks messy and unprofessional
3 - there does not seem to be any ability for me to see what emails have been sent from MYOB (i.e. in Outlook)
Can someone please help with these queries asap?
Hi Nicccc
Is it all invoices that you are sending or only a certain amount? In addition to that, if you send an invoice to yourself does it have that marker appear? Assuming that value is not appearing on those emails, it would be something that is being added at the recipient's end.