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- Earl_HDMYOB Moderator
Hi SharonMaguire,
Thanks for your detailed post. The workaround for this is to reverse the payment by recording it as an identical previous transaction but with negative values. For more detailed instructions, please refer to this help page. Rejected electronic payments
Feel free to post again, we're happy to help!
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Regards,
Earl- SharonMaguireExperienced User
Hi Earl
It's a batch lot of receipts and the others are fine. I've figured it out