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Samanthajones's avatar
Samanthajones
Contributing User
11 months ago

In Tray not working

Hi previous to tonight my in tray was working perfectly - but tonight I have had the following issues - both the online version and the PC version - I have uninstalled and reinstalled and nothing works - bad timing EOFY!

 

Have tried turning off Antivirus 

 

I was having a little luck here and there getting one or two uploaded and the rest failing but now I cant get any to upload 

 

Have tried drag and drop, uploading from File and also emailing - nothing 

 

Anyone else have this issue tonight 

 

Images from Online and desktop version below 

Screenshot_6.jpgScreenshot_5.jpg

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    11 months ago

    Hi Samanthajones,

     

    Thanks for reaching out. 

     

    The issue with the Intray was already brought to the team's attention and has been actioned. Currently, the Intray feature has been restored and the team is monitoring the stability and will be fixing any possible issue that may come that is related to this. 

     

    We do appreciate your patience in this matter, If you have any other concerns feel free to let us know. 

     

    Regards, 

    Genreve