Forum Discussion

MehmetOCG's avatar
MehmetOCG
Experienced Cover User
14 days ago

Incorrect formatting of Quotes

When I convert the quotes to PDF or email t hem the formatting is incorrect. The itemised price is cut off. I urgently need this fixed.

 

See attachment on how it looks

Desktop

3 Replies

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    14 days ago

    Hi MehmetOCG, 

     

    The team is aware of the current issue with sales formatting on PDFs. It's a high priority, and we're working on a fix as soon as possible. Although, there are no specific time frame, we can expect this to be fixed within a day or two. Thanks for your patience!

     

    In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve

    • MehmetOCG's avatar
      MehmetOCG
      Experienced Cover User
      8 days ago

      Hi,

      Can you please confirm if this has now been resolved.

      Thanks

      Mehmet

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        8 days ago

        Hi MehmetOCG, 

         

        I get that the sales formatting issue on PDFs is indeed a big deal for your business. Our team is all hands-on deck to sort it out ASAP. I can't promise a specific timeline. However, I will keep you updated when there's any progress. I appreciate your patience. In the meantime, feel free to create a new post if you need any other help.

         

         

        Kind regards,

        Shella