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smileykylie1982's avatar
smileykylie1982
Trusted User
7 months ago

Recurring invoices not working

Hello,   I have a customer that is set up for a recurring invoice to be created for them each month.   This feature has worked properly just once after I set it up about 2 months ago. The invoice...
smileykylie1982's avatar
smileykylie1982
Trusted User
7 months ago

Interestingly enough, right after I manually created the invoice several days after the automatic invoice should have been created, the automatic one decided to create itself.

 

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    7 months ago

    Hi smileykylie1982,

    Thank you for your thorough post, and I apologize for the delay in responding. If you happen to encounter this issue again, we strongly recommend clearing your browser's cache and history or attempting to log in using a different web browser.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    7 months ago

    Hi smileykylie1982,

    I just want to check if you're still having this issue? If so, please feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl