Item for Printing Time Billing

Question

Hi MYOB Is this a known fault - but this is very painful as we are now converting from TB to Item invoicing - a huge task (needed to integrated with a 3rd party CRM product) - went to print Item invoices.

But alas all but the bottom one were time-billing.

The Doc

the_doc · Accepted Answer

Hi Steven Understood - which is why I changed the 1st line from 0.0 to 1 @ $1 just to see if that would fix things - and it didn't. It was a single chargeable line invoice (excluding the idler activity) - and these invoices wouldn't vanish from the item listing until all items were removed from the invoice. My thinking is once the flag is set for it to be an item or TB invoice - it will not be reset until you delete and start again. The Doc

mike_james · Answer

Hi&nbsp;The_Doc&nbsp;, this post from January 2020 has more info:&nbsp;https://community.myob.com/t5/AccountRight-Sales-and-purchases/Bulk-email-Time-Billing-Invoices/m-p/627158#M64160.&nbsp;Known issue. Will happen if 1st line of invoice is for an item not an activity. May also happen if delivery status is not set to "printed and emailed".&nbsp;&nbsp;&nbsp;&nbsp;

the_doc · Answer

Hi Mike Thanks for the reply - yes know about this problem but that doesn't answer the problem

Everyone of my TB had a special \Blank placer for this reason.

All showing have this in place - and printing or emailing is set for all of them.

Regards The Doc

mike_james · Answer

Hi&nbsp;The_Doc&nbsp;, I see. I don't suppose entering a positive quantity with $0 price in that line would help?

the_doc · Answer

Hi @ Mike Nope - nothing did until I changed ALL lines to activities - then it disappeared - ughh - ugly. Since most of the stuff we do is activities - but I have created items - but why just these few invoices. Regards

steven_m · Answer

Hi&nbsp;The_Doc&nbsp;
&nbsp;
Just testing that situation I can replicate what you are experiencing with that time billing invoice appearing as an item invoice in the Print/Email Invoices window.
&nbsp;
Like has been mentioned, it does appear to be linked to that situation with including items on a time billing invoice layout only. I was under the impression that it wasn't the first line that needed to be an activity it was the first chargeable line. Having 0.00 for that line, as you have indicated, wouldn't always have caused the timebilling invoice to remain as a timebilling invoice, especially if there are only items added to that invoice (after the $0.00 activity line).

Forum Discussion

Item for Printing Time Billing

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