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alisonMackay's avatar
alisonMackay
Experienced Cover User
11 months ago
Solved

Report Export to excel failed

Good morning 

Recently I've installed a new system, to address issues with outlook now always working smoothly with email send of invoices from Desktop version of Accountright premier 

New system - Mac running Parallels with windows 11 pro 

 

Everything seems to work well, however I went to export report to other formats other then pdf and failed 

I've enclosed screenshot of error

Hoping to find advise. 

I've already run Microsoft office 365 repair 

regards

Alison 

 

  • alisonMackay's avatar
    alisonMackay
    11 months ago

    I just checked a community post

    • uninstalled myob
    • reinstalled ( right click as administrator) 

    This seems to have fixed the Report Issuse. 

     

    The As administrator process is something I've just picked up today. 

    So I though I'd post for others to see 

     

     

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  • Mike_James's avatar
    Mike_James
    Ultimate Partner
    11 months ago

    Hi alisonMackay , as an aside, I recommend using the receivables reconciliation reports, as the date is  a cut-off, and therefore the reports can be backdated, and the report shows whether your receivables total agrees to your balance sheet.

  • alisonMackay's avatar
    alisonMackay
    Experienced Cover User
    11 months ago

    I just checked a community post

    • uninstalled myob
    • reinstalled ( right click as administrator) 

    This seems to have fixed the Report Issuse. 

     

    The As administrator process is something I've just picked up today. 

    So I though I'd post for others to see