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Maxma's avatar
Maxma
User
3 months ago
Solved

Sending invoices by email - no record of sent

I am using MYOB in the cloud. My invoices are sent direct to clients by email however I have no record of these emails being sent.  Why are these emails not showing in my sent emails? Is there a way to set this up? Help please!

  • Hi, Maxma

     

    Thank for your post.

     

    If you wish to know if an invoice has been sent, you can check the Activity History of the invoice. From there, you should be able to see if it's sent. To do this, kindly open the invoice and then select Activity History. Please let us know how it goes on your end.

     

    Best regards,

    Doreen

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Maxma

     

    Thank for your post.

     

    If you wish to know if an invoice has been sent, you can check the Activity History of the invoice. From there, you should be able to see if it's sent. To do this, kindly open the invoice and then select Activity History. Please let us know how it goes on your end.

     

    Best regards,

    Doreen