unable to delete a transaction

Question

I cannot use delete payment function since yesterday, I already disable "Transaction can't be changed

' in preferences-security bar. The arrow shows in blue as well.

What else do I need to do?

Thank you.

nansco_08 · Accepted Answer

Oh I see. Is the user log on you using an administrator account?

Administrators can set previledges for its users. I might not have permission to delete that's why it is greyed out.

You will need the administrator to change your user settings to give you permision.

nansco_08 · Answer

Hi&nbsp;yu9&nbsp;&nbsp;Was the payment applied to an invoice or an order?&nbsp;&nbsp;&nbsp;

yu9 · Answer

Yes, it was applied to an invoice. But not only this one, i just enter a new purchase, and it cannot delete as well.

And it also cannot not reserve payment if i able thst function in sercurity bar.

nansco_08 · Answer

Is there an error message when you try to delete?

yu9 · Answer

No error message, the delete bottom is gery, so I cannot Click on it.&nbsp;

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