Forum Discussion

ARTmaslen's avatar
ARTmaslen
Experienced User
2 years ago
Solved

Unusually long decimal place values

Hi, we're getting unusually long decimal place values showing up in our company MYOB stock lists and as I understand, there is a script that can be run from myob support's end to rectify the issue?

 

File is stored: Online

Serial last 4 digits are: 1242

Company File ID: 2

 

Thanks guys.

  • ChrisMYOB's avatar
    ChrisMYOB
    2 years ago

    Hello ARTmaslen 

     

    Welcome to the Community Forum. 

     

    I have run a script over your file which should have resolved this issue. You will need to close and reopen for these changes to appear. 

    Please let me know how things go.

66 Replies

Sort By
  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    2 years ago

    Hello ARTmaslen 

     

    Welcome to the Community Forum. 

     

    I have run a script over your file which should have resolved this issue. You will need to close and reopen for these changes to appear. 

    Please let me know how things go.

    • ARTmaslen's avatar
      ARTmaslen
      Experienced User
      2 years ago

      Hi ChrisMYOB , we have encountered this decimal value error again, would you mind running that script for us please?

      • ChrisMYOB's avatar
        ChrisMYOB
        Former Staff
        2 years ago

        Hello ARTmaslen 

         

        Thank you for your post in letting me know that this has occurred again. I have run the script over your file and should have resolved the issue. 

         

        You may need to close and reopen it for it to take effect visually.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi ARTmaslen 

    Thank you so much for your post, I've had that script run over the file for you. Please let us know how you go.

    Regards,
    Earl.

    • ARTmaslen's avatar
      ARTmaslen
      Experienced User
      2 years ago

      Hi Earl_HD,

       

      This has occured again.

      can we request the script to be run again please?

       

      Also, is there any other fix? We've started having this occur weekly now.

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        2 years ago

        Hi ARTmaslen 

         

        Thank you for the post. Are you having a problem with the same Company File ID?

         

        Kind regards,

        Sai

  • ARTmaslen_AZ's avatar
    ARTmaslen_AZ
    Contributing User
    13 days ago

    Hi There,

    We have this issue once again, will you please run the script once more to rectify it?

    Thanks for your help.