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Carmen4's avatar
Carmen4
Experienced User
8 months ago
Solved

Conversation ID

I need the conversation ID when sending super contributions.  I have a staff member who is claimimg that we have not sent his contributions.   Have checked our bank account and they have not been returned.  I need to prove that we have made this payments on 24.07.23 and 25.08.2023.  Have been advised by the super fund that I need to supply the conversation ID in order for them to investigate.    Can anybody help.

  • Doreen_P's avatar
    Doreen_P
    8 months ago

    Hi, Carmen4

     

    Thanks for your post.

     

    To further assist you with this, kindly send us the following details:

     

    • Serial number
    • Name of primarcy contact and email address
    • Business name
    • Business ABN

     

    Best regards,

    Doreen

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    8 months ago

    Hi, Carmen4

     

    Thanks for your post.

     

    To further assist you with this, kindly send us the following details:

     

    • Serial number
    • Name of primarcy contact and email address
    • Business name
    • Business ABN

     

    Best regards,

    Doreen

    • Carmen4's avatar
      Carmen4
      Experienced User
      8 months ago

      Serial Number - **2029

      Email address - **net.au

      ABN  - **736

      Primary Contact - ***Clough

      Business Name - **Ltd

       

      Post edited due to sensitive information provided through public posts. ^DP

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        7 months ago

        Hi, Carmen4

         

        We're glad that we were able to assist you and provide the batch ID numbers for the super contributions. Please feel free to post again if you encounter any further issues. We are delighted to assist you.

         

        Best regards,

        Doreen